Delivery & Returning Goods

Delivery of Your Order

  • Delivery will be within a 3-5 days of us receiving your hire agreement back, id documents (photocopy’s) & payment, we always work with our customers to reach a suitable day and time for delivery.
  • All our items are delivered directly by Fitness Store Direct.
  • We deliver to the following areas: Bedfordshire, Birmingham, Buckinghamshire, Cambridgeshire, Coventry, Hertfordshire, High Wycombe, Leicestershire, Northamptonshire, Oxfordshire, Watford, Warwickshire and some areas in and around London. (Please call for London area). Please see our map below if we can deliver to your location.
  • All items will come with instructions and simple assembly may be required on some equipment.
  • All delivery and pick-up costs are charged in addition to hire costs and will be priced at the time an order is placed. Our standard delivery fee is £29.99, this fee covers the delivery of the item to you, and the return of the item back to us at the end of the hire.
  • We always work with our customers to reach a suitable day for delivering our hire item(s).
  • Someone must be in to take delivery and a signature is always required on delivery.
  • Payment for your hire and delivery fees need to be paid in full prior to delivery.
  • All items will be delivered in a carton, all we ask is that you KEEP THE CARTON & PACKAGING for when you return the item and pack it as it was when you received it.
  • If you require any further information please feel free to contact Fitness Store Direct on 0798 864 0784.

Returning Your Order

  • We will contact you a few days prior to your hire expiring and offer you the option of returning the equipment or extending your hire.
  • We always work with our customers to reach a suitable day for returning our hire item(s).
  • When returning the item at the end of the hire, please dismantle & repack the item as it was when it was delivered, this will ensure all our customers get the same high quality goods, and it also minimises the risk of damage in transit.
  • Please ensure you are available on the day of collection so as to avoid a subsequent re-booking.
  • Goods that are faulty can be exchanged with Fitness Store Direct within 7 days. If goods are faulty, we will pay the return courier cost and the replacement courier cost. If you have made an error, courier charges both directions are your responsibility.
  • Please note that Fitness Store Direct accepts no responsibility for loss or damage occurring in transit. Goods are required to be returned in their original packaging or suitably packaged to prevent transportation damage.

Map of delivery zone


Delivery Zone

Our range of gym equipment including Vibration Plates, Power plates, Treadmills, Electronic Surf Boards & Exercise Bikes are available for hire from Fitness Store Direct in the following areas:-

  • Bedfordshire
    Ampthill, Barton-le-Clay, Bedford, Biggleswade, Caddington, Cople, Cranfield, Dunstable, Flitwick, Harlington, Houghton Regis, Kempston, Kensworth, Leighton Buzzard, Lidlington, Linslade, Luton, Oakley, Potton, Pulloxhill, Sandy, Shefford, Stotfold, Turvey, Woburn, Wootton
  • Birmingam
  • Buckinghamshire
    Amersham, Aylesbury, Beaconsfield, Bletchley, Buckingham, Chesham, Fenny Stratford, High Wycombe, Marlow, Milton Keynes, Newport Pagnell, Olney, Princes Risborough, Stony Stratford, Wendover, Winslow, Woburn Sands, Wolverton
  • Cambridgeshire
    Abington, Bottisham, Bourn, Buckden, Burwell, Cambridge, Chatteris, Duxford, Ely, Godmanchester, Hardwick, Huntingdon, Kimbolton, Linton, Manea, March, Melbourn, Milton, New Wimpole Over, Peterborough, Prickwillow, Ramsey, Sawston, Sawtry, Shepreth, Soham, St. Ives, St. Neots, Steeple Morden, Swaffham Bulbeck, Swavesey, Thorney, Trumpington, Whittlesey, Willingham, Wisbech, Yaxley
  • Hertfordshire
    Abbots Langley, Ashwell, Barnet, Berkhamsted, Bishop’s Stortford, Borehamwood, Broxbourne, Buntingford, Bushey, Cheshunt, Chipperfield, Chorleywood, Elstree, Harpenden, Hatfield, Hemel Hempstead, Hertford, Hertingfordbury, Hitchin, Hoddesdon, Kimpton, King’s Langley, Knebworth, Letchworth, Little Hadham, Markyate, New Barnet, Northaw, Potters Bar, Radlett, Rickmansworth, Royston, Sawbridgeworth, St. Albans, Stevenage, Tring, Waltham Cross, Ware, Watford, Welham Green, Welwyn, Welwyn Garden City, Whitwell
  • Leicestershire
    Ashby-de-la-Zouch, Barrow-on-Soar, Blaby, Broughton Astley, Castle Donington, Charnwood, Coalville, Countesthorpe, Fleckney, Groby, Hinckley, Kegworth, Kibworth Harcourt, Leicester, Loughborough, Lutterworth, Market Harborough, Measham, Melton Mowbray, Mountsorrel, Narborough, Newtown Linford, Oadby, Quorn, Ratby, Shepshed, Stoneygate, Whetstone, Wigston
  • London (Please call for London area)
  • Northamptonshire
    Abington, Blisworth, Brackley, Braunston, Brixworth, Broughton, Burton Latimer, Corby, Crick, Daventry, Duston, Earls Barton, Grafton Regis, Gretton, Hartwell, Higham Ferrers, Horton, Irchester, Irthlingborough, Kettering, Northampton, Oundle, Pitsford, Ravensthorpe, Roade, Rushden, Stoke Bruerne, Sywell, Thrapston, Towcester, Wellingborough, West Haddon, Woodnewton, Wootton
  • Oxfordshire
    Abingdon, Adderbury, Appleford, Bampton, Banbury, Bicester, Bloxham, Botley, Brightwell Baldwin, Burford, Carterton, Chadlington, Chalgrove, Charlbury, Checkendon, Chinnor, Chipping Norton, Cholsey, Churchill, Didcot, Dorchester, Enstone, Eynsham, Faringdon, Fifield, Garsington, Harwell, Henley-on-Thames, Hook Norton, Horspath, Kidlington, Kingham, Kirtlington, Long Hanborough, Middle Barton, Milton, Oxford, South Stoke, Stanton Harcourt, Steeple Aston, Steventon, Summertown, Sydenham, Thame, Wallingford, Wantage, Watlington, Weston-on-the-Green, Wheatley, Witney, Woodstock
  • Staffordshire
    Alton, Audley, Biddulph, Burntwood, Burton-upon-Trent, Cannock, Eccleshall, Essington, Hanley, Hednesford, Keele, Leek, Lichfield, Newcastle-under-Lyme, Penkridge, Rugeley, Shenstone, Stafford, Stoke-on-Trent, Stone, Tamworth, Tutbury, Uttoxeter, Wombourne
  • Warwickshire
    Alcester, Atherstone, Bedworth, Binley Woods, Claverdon, Coleshill, Dunchurch, Gaydon, Hockley Heath, Kenilworth, Kineton, Ladbroke, Lapworth, Leamington Spa, Long Itchington, Market Bosworth, Nuneaton, Polesworth, Rugby, Shipston on Stour, Southam, Stratford-upon-Avon, Studley, Warwick, Wellesbourne, Whitnash, Wishaw, Wolston, Wootton Wawen